Privacy Policy
This Privacy Policy explains how the developer of this mobile application (the "App," "we," "us," or "our") collects, uses, shares, and protects information when you use the App. By using the App, you agree to the practices described in this Privacy Policy.
Developer and Contact Information
Developer: Flown
Privacy contact:
privacy@flown.io
If you have questions, requests, or concerns about this Privacy Policy or our handling of your information, please contact us using the privacy contact listed above.
Information We May Collect
Depending on the features you use and the permissions you grant, the App may collect or process the following categories of information:
- Information you provide directly, such as account details, profile information, messages, feedback, support requests, or other content you enter into the App.
- App activity and usage information, such as interactions with features, settings, preferences, diagnostics, crash reports, and performance data.
- Device and technical information, such as device type, operating system, app version, language, time zone, identifiers, network information, and similar technical data.
- Permission-based data, such as camera, photos, media, files, calendar, contacts, location, microphone, notifications, or similar device data, only when you grant permission and use features that require it.
- Purchase or subscription information processed by app stores or payment providers, where applicable. We do not receive full payment card details from app stores.
How We Collect Information
We may collect information in the following ways:
- Directly from you when you enter information into the App.
- Automatically when you use the App.
- From your device when you grant permission for a specific feature.
- From service providers that help us operate, maintain, analyze, or improve the App.
How We Use Information
We may use information to:
- Provide, operate, and maintain the App.
- Enable features you choose to use.
- Save preferences and personalize your experience.
- Process purchases, subscriptions, or account-related requests.
- Respond to support requests and communicate with you.
- Monitor performance, fix bugs, and improve reliability.
- Protect the App, users, and our services from abuse or misuse.
- Comply with legal obligations and enforce applicable terms.
Third-Party Services
The App may use third-party services, such as hosting providers, analytics providers, crash reporting tools, customer support tools, authentication providers, payment processors, or app store services. These third parties may process information on our behalf or according to their own privacy policies. We require service providers that process personal information on our behalf to use appropriate safeguards and to protect that information consistently with this Privacy Policy.
How We Share Information
We do not sell your personal information. We may share information only in the following circumstances:
- With service providers that help us provide, secure, analyze, or improve the App.
- With app stores, payment processors, or platform providers as needed for purchases, subscriptions, distribution, security, or compliance.
- When required by law, legal process, or a valid governmental request.
- To protect the rights, safety, and security of users, the App, or others.
- In connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate protections.
- With your direction, consent, or as otherwise disclosed to you.
Data Retention
We retain information for as long as reasonably necessary to provide the App, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, maintain security, and enforce agreements. Retention periods may vary depending on the type of information, how it is used, and applicable legal requirements.
Data Deletion and Account Deletion
You may request deletion of personal information associated with your use of the App by contacting us at the privacy contact listed above. If the App offers account creation, you may also request deletion of your account and associated data through the in-app account deletion option, where available, or by contacting us.
We may retain certain information when necessary for legitimate purposes, such as security, fraud prevention, legal compliance, accounting, dispute resolution, or enforcing our agreements.
Security
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, object to, or receive a copy of certain personal information. You may also be able to withdraw consent where processing is based on consent.
You can manage many device permissions, such as location, camera, notifications, photos, contacts, calendar, and microphone access, through your device settings. Disabling permissions may limit some App features.
Children's Privacy
The App is not intended for children under the age required by applicable law to use online services without parental consent. We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete the information.
International Data Transfers
Information may be processed and stored in countries other than the country where you live. When information is transferred internationally, we use appropriate safeguards as required by applicable law.
Tracking, Advertising, and Analytics
If the App uses analytics, advertising, or similar technologies, we will use them to understand App performance, improve features, measure effectiveness, or provide relevant content, as permitted by applicable law. Where required, we will request consent or provide choices before using information for tracking or personalized advertising.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date above. If changes are material, we may provide additional notice as required by applicable law.
Contact Us
For privacy questions, requests, or complaints, contact us at privacy@flown.io.